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2024 Program Details

Please Note: The RACMA Office is closed Tuesday 7 November 2023 due to a Public Holiday in Victoria.

The 2024 program has been specifically designed to enhance the knowledge and skills of medical professionals like you, who are leading and managing healthcare organisations and teams. With the new CPD frameworks in Australia and New Zealand, RACMA feels it is important to support our members by providing high calibre programs to support your professional development.

Please note: all rates are in Australian dollars and are GST inclusive

March

Engage to Perform

Professor Erwin Loh & Dr Paul Long
15/03/2024
9:00am to 5:00pm
6 CPD points
In person in Melbourne
Karstens Melbourne 123 Queen Street
Member rate: $1,529
Non-Member rate: $1,782
Learning Outcomes:
1. 5 key steps for optimising and sustaining your potential
2. Strategies to engage and work with other colleagues in service improvement
3. Fresh perspectives and tangible action plans for taking charge and inspiring leadership throughout your organisation

Assertive Communications

Mr Mark Bramwell
22/03/2024
9:00am to 5:00pm
6 CPD points
In person in Melbourne
Karstens Melbourne 123 Queen Street
Member rate: $1,210
Non-Member rate: $1,452
Learning Outcomes:
1. Communicate with a heightened degree of self-awareness to become an expert influencer
2. Demonstrate assertive communication techniques founded on a collaborative perspective
3. Clearly articulate expectations, needs and required outcome in a constructive manner.

April

Core Leadership Principles and Improvement Principles/Drivers in Health

Professor Danny Samson
11/04/2024
9:00am to 5:00pm
6 CPD points
In person in Melbourne
Karstens Melbourne 123 Queen Street
Member rate: $1,485
Non-Member rate: $1,782
Learning Outcomes:
1. An inventory of the key traits of effective Health Services leaders
2. A self-audit of personal strengths/ opportunities for improvement of leadership traits
3. Knowledge of how effective leadership and health service performance are related
4. Understanding of the key organisational principles that drive ‘business improvement’ in health services
5. An audit of how well their health service measures up against core ‘excellence’ principles
6. Use of the ‘audit information to develop an improvement strategy

Sustainability and ESG (Environment, Social, Governance) in Health

Professor Danny Samson
12/04/2024
9:00am to 5:00pm
6 CPD points
In person in Melbourne
Karstens Melbourne 123 Queen Street
Member rate: $1,485
Non-Member rate: $1,782
Learning Outcomes:
1. Conceptual and practical understanding of how health services can contribute to sustainable outcomes and ESG
2. Knowledge of macro-trends and events in the domain of sustainability/ ESG
3. Evaluation of their health service using a practical and powerful ESG framework
4. Identification and formulation of an ESG improvement plan for their health service

Foundations of Systems Thinking

Dr Paul Long
19/04/2024
10:00am to 1:00pm
3 CPD points
Online via Zoom
Member rate: $742.5
Non-Member rate: $891
Learning Outcomes:
1. Understand the relationship between structures and behaviour
2. Critically evaluate where and how services can be improved, working individually or as part of a team.
3. Evaluate the approaches to learning, discovery, or problem-solving by experimental and trial-and-error methods.
4. Examine exploratory problem-solving techniques that utilize self-educating techniques.

May

Reducing Meeting Overload

Dr Paul Long
03/05/2024
10:00am to 11:00am
1 CPD point
Online via Zoom
Member rate: $478.50
Non-Member rate: $544.50
Learning Outcomes:
1. Understand how to avoid dysfunctional meeting behaviours and
reduce meeting fatigue
2. Gain free time for creativity and thinking
3. Learn how to get more done with fewer meetings

Decision Making for Health Leaders

Professor Danny Samson
30/05/2024
9:00am to 5:00pm
6 CPD points
In person in Sydney
Karstens Sydney Level 1, 111 Harrington Street
Member rate: $1,485
Non-Member rate: $1,782
Learning Outcomes:
1. Appreciation of complexity in organisational decision making
2. Focus on decision-making under uncertainty
3. Development and use of ‘decision tree’ tools
4. Knowledge of risk aversion attitude and ability to account for it
5. Decisions with multiple conflicting objectives (rate and weight
technique)
6. Ability to create decision structuring in healthcare settings

Managing Innovation in Healthcare

Professor Danny Samson
31/05/2024
9:00am to 5:00pm
6 CPD points
In person in Sydney
Karstens Sydney Level 1, 111 Harrington Street
Member rate: $1,485
Non-Member rate: $1,782
Learning Outcomes:
1. Knowledge of the benefits, costs and risks of innovation, in healthcare
2. Understanding of the challenges of moving from invention and ideation to scaled up innovation
3. Ability to apply the eight key tests of innovation to your specific ideas
4. Knowledge and ability to assess the elements of a health system’s innovation capability
5. Assessment of your health system’s innovation capability
6. Innovation capability development planning for your healthcare organisation

June

Managing Organisational Change and Projects in Health

Professor Danny Samson
27/06/2024
9:00am to 5:00pm
6 CPD points
In person in Sydney
Karstens Sydney Level 1, 111 Harrington Street
Member rate: $1,485
Non-Member rate: $1,782
Learning Outcomes:
1. Understanding of the challenges and need for structured approaches to managing change initiatives
2. Appreciation of project management as an approach to organising change, improvement and innovation in healthcare settings
3. Knowledge of different types of changes and projects and their management
4. Overview of tools and techniques of change management and project management
5. Leader’s perspectives and capabilities in healthcare change
6. Appreciation of change management complexities, barriers and success

Managerial Practices of High Performing Health Services

Professor Danny Samson
28/06/2024
9:00am to 5:00pm
6 CPD points
In person in Sydney
Karstens Sydney Level 1, 111 Harrington Street
Member rate: $1,485
Non-Member rate: $1,782
Learning Outcomes:
1. An appreciation of the core concepts of ‘operational management’ of systems/ processes
2. Understanding of how clinical governance applies to safety and quality/ service
3. Knowledge of the key drivers of patient satisfaction
4. Clear familiarity with the elements of ‘best practices’, required to be applied to improve health services performance
5. Evaluation of their health service using the world’s best ‘Business Excellence’ Framework specifically designed for Health Services

July

Authentic Leadership

Mr Mark Bramwell
05/07/2024
9:00am to 5:00pm
6 CPD points
In person in Melbourne
Karstens Melbourne 123 Queen Street
Member rate: $1,210
Non-Member rate: $1,452
Learning Outcomes:
1. Adopt a highly individualised and targeted to approach to leadership that builds trust and authenticity with followers
2. Underpin the creation of high functioning teams and positive workplace cultures.

Engage to Perform

Professor Erwin Loh & Dr Paul Long
12/07/2024
9:00am to 5:00pm
6 CPD points
In person in Sydney
Karstens Sydney Level 1, 111 Harrington Street
Member rate: $1,529
Non-Member rate: $1,782
Learning Outcomes:
1. 5 key steps for optimising and sustaining your potential
2. Strategies to engage and work with other colleagues in service improvement
3. Fresh perspectives and tangible action plans for taking charge and inspiring leadership throughout your organisation

Decision Making for Health Leaders

Professor Danny Samson
18/07/2024
9:00am to 5:00pm
6 CPD points
In person in Melbourne
Karstens Melbourne 123 Queen Street
Member rate: $1,485
Non-Member rate: $1,782
Learning Outcomes:
1. Appreciation of complexity in organisational decision making
2. Focus on decision-making under uncertainty
3. Development and use of ‘decision tree’ tools
4. Knowledge of risk aversion attitude and ability to account for it
5. Decisions with multiple conflicting objectives (rate and weight technique)
6. Ability to create decision structuring in healthcare settings

Managing Innovation in Healthcare

Professor Danny Samson
31/07/2024
9:00am to 5:00pm
6 CPD points
In person in Melbourne
Karstens Melbourne 123 Queen Street
Member rate: $1,485
Non-Member rate: $1,782
Learning Outcomes:
1. Knowledge of the benefits, costs and risks of innovation, in healthcare
2. Understanding of the challenges of moving from invention and ideation to scaled up innovation
3. Ability to apply the eight key tests of innovation to your specific ideas
4. Knowledge and ability to assess the elements of a health system’s innovation capability
5. Assessment of your health system’s innovation capability
6. Innovation capability development planning for your healthcare organisation

The Coaching Leader

Mr Mark Bramwell
26/07/2024
9:00am to 5:00pm
6 CPD points
In person in Melbourne
Karstens Melbourne 123 Queen Street
Member rate: $1,210
Non-Member rate: $1,452
Learning Outcomes:
1. Implement constructive and connected development conversations that foster a growth and continuous learning mindset in team members
2. Assist all team members maximise their potential.

August

Conflict Resolution

Mr Mark Bramwell
16/08/2024
9:00 am to 5:00pm
6 CPD points
In person in Sydney
Karstens Sydney Level 1, 111 Harrington Street
Member rate: $1,210.00
Non-Member rate: $1,452.00
Learning Outcomes:
1. Effectively manage personal reactions to conflict situations.
2. Identify and implement appropriate situation specific strategies that will achieve improved outcomes that also focus on strengthening relationships.

The Coaching Leader – What is Coaching?

Mr Mark Bramwell
23/08/2024
10:00am to 11:00am
1 CPD point
Online via Zoom
Member rate: $434.50
Non-Member rate: $495
Learning Outcomes:
1. How to adopt a high-performance coaching perspective
2. How to understand the role of a coach – how to challenge, guide and
motivate skill improvement.

Reducing Meeting Overload

Dr Paul Long
30/08/2024
10:00am to 11:00am
1 CPD point
Online via Zoom
Member rate: $478.50
Non-Member rate: $544.50
Learning Outcomes:
1. Understand how to avoid dysfunctional meeting behaviours and reduce meeting fatigue
2. Gain free time for creativity and thinking
3. Learn how to get more done with fewer meetings

The Coaching Leader – Building a Growth Mindset and Continuous
Improvement Focus

Mr Mark Bramwell
30/08/2024
12:30pm to 1:30pm
1 CPD point
Online via Zoom
Member rate: $434.50
Non-Member rate: $495
Learning Outcomes:
1. How to understand the participant’s own current leadership style and how it impacts their ability to effectively coach.
2. Learn to match coaching style to the development level of subordinates

September

The Coaching Leader – Providing Constructive and Development
Focused Feedback

Mr Mark Bramwell
06/09/2024
12:30pm to 1:30pm
1 CPD point
Online via Zoom
Member rate: $434.50
Non-Member rate: $495
Learning Outcomes:
1. Effective questioning and reflection to guide performance improvement
2. Rules for providing formative feedback to improve outcomes.

The Coaching Leader – Building and Sustaining a Coaching Culture

Mr Mark Bramwell
13/09/2024
10:00am to 11:00am
1 CPD point
Online via Zoom
Member rate: $434.50
Non-Member rate: $495
Learning Outcomes:
1. Understanding how to motivate and inspire improved performance across a diverse team.
2. Steps for developing high performers

Looking After Yourself

Mr Mark Bramwell
20/09/2024
10:00am to 11:00am
1 CPD point
Online via Zoom
Member rate: $434.50
Non-Member rate: $495
Learning Outcomes:
1. Developing constructive and accurate levels of internal and external self-awareness.
2. Reviewing a range of coping strategies to manage and respond to common negative mindsets and processes such as imposter syndrome, toxic positivity, and micro-stressors.

Managing Organisational Change and Projects in Health

Professor Danny Samson
26/09/2024
9:00am to 5:00pm
6 CPD points
In person in Melbourne
Karstens Melbourne 123 Queen Street
Member rate: $1,485
Non-Member rate: $1,782
Learning Outcomes:
1. Understanding of the challenges and need for structured approaches to managing change initiatives
2. Appreciation of project management as an approach to organising change, improvement and innovation in healthcare settings
3. Knowledge of different types of changes and projects and their management
4. Overview of tools and techniques of change management and project management
5. Leader’s perspectives and capabilities in healthcare change
6. Appreciation of change management complexities, barriers and success factors

October

Managerial Practices of High Performing Health Services

Professor Danny Samson
25/10/2024
9:00am to 5:00pm
6 CPD points
In person in Melbourne
Karstens Melbourne 123 Queen Street
Member rate: $1,485
Non-Member rate: $1,782
Learning Outcomes:
1. An appreciation of the core concepts of ‘operational management’ of systems/ processes
2. Understanding of how clinical governance applies to safety and quality/ service
3. Knowledge of the key drivers of patient satisfaction
4. Clear familiarity with the elements of ‘best practices’, required to be applied to improve health services performance
5. Evaluation of their health service using the world’s best ‘Business Excellence’ Framework specifically designed for Health Services

November

Behavioural Interviewing

Mr Mark Bramwell
15/11/2024
10:00am to 1:00pm
3 CPD points
Online via Zoom
Member rate: $605
Non-Member rate: $726
Learning Outcomes:
1. Correctly identify those traits that will underpin role success so that only relevant and insightful data is collected to support correct recruitment decisions
2. Implement an impactful behavioural interview that pushes past the rehearsed response to assess candidate suitability more effectively.