My Invoices
Member Subscription invoices are now available through the MyRACMA portal. Invoices will not be emailed separately any more.
Click HERE to be directed to the MyRACMA login screen. For detailed instructions on how to access and pay invoices click HERE or read the Frequently Asked Questions (FAQs).
A schedule of the 2023 / 2024 financial year Member subscription fees can be found HERE. Invoices are due for payment by 1 July. Invoices paid after 1 July may be subject to a late fee.
If you need further assistance please call us directly on +61 3 9824 4699 or email membership@racma.edu.au.
FAQs
- How do I view an invoice?
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To access your invoice, login to your MyRACMA portal. Click here to be directed to the login screen. Enter your ID number and password. If you cannot remember your password, please click the ‘Reset Password’ link on the login page.
Once you login, please select ‘My Invoices’ from the ‘My ePortfolio’ drop down menu.
- How can I pay my invoice?
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Invoices marked ‘Open’ require payment. Once payment has been made via credit card, the invoice will show as ‘Pending’. Please allow 5 business days for processing. Once the payment has been processed the status will change to ‘Closed’. You will then be able to view and print your invoice/receipt. Alternative payment methods are listed on the invoice if you do not wish to pay via credit card.
- How will I receive my invoice?
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All College Invoices from 29 May 2020 will now be displayed in the Member’s individual MyRACMA portal. Invoices will no longer be individually emailed to members. If you require access to invoices or receipts prior to 29 May 2020, please contact the College at membership@racma.edu.au for assistance.
- How do I print a receipt?
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You can print a receipt when viewing it by right-clicking and selecting “Print” from the menu.
Please note you will need to ensure that you have the correct printer selected, and this may change when using different web browsers. - How do I save a copy of an invoice or receipt?
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You can save a Receipt or Invoice when viewing it by right-clicking and selecting “Print…” from the menu and selecting Save as PDF from the drop menu on the right.
Note: This may vary depending on your internet browser.
- What do the different statuses on my invoices mean?
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Open: The invoice is currently open and awaiting payment.
Pending: Payment has been made and is currently being processed.
Closed: Invoice has been fully paid and approved.
Declined: Payment has not been approved. Contact your Bank.
- What payment methods are available?
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RACMA accepts online payments with Visa and Mastercard. Payments can also be made by Bank Transfer or by cheque.
Alternative payment methods are listed on the invoice if you do not wish to pay via credit card.
- How do I make an enquiry regarding my Invoice?
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Please contact the Membership team via email at membership@racma.edu.au or phone +61 3 9824 4699.
- How do I apply for a variation to my membership subscription?
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If you wish to apply for a variation to your membership subscription, please refer to the policy which outlines the eligibility criteria.
Please contact the Membership team via email at membership@racma.edu.au or phone +61 3 9824 4699.
- How do I update my contact information?
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If you would like to update any of your contact information, login to your MyRACMA portal and select ‘My Profile’
Select ‘Edit Profile ‘ and complete the changes and remember to select ‘Save changes’